Training education
So why is training such an important requirement especially for future operations? The answer is clear. While a majority of tasks will be carried out from lesser qualified staff, who are guided from a connected security command; highly qualified staff is necessary to handle all critical elements and to supervise operations.
Such specialized staff has to be trained with a much higher knowledge density and a deep understanding of the technologies being used as well as their best implementation and potential limitations. So a much higher technology training level has to be established with dedicated experts, who have deep operational skills even under critical conditions and based on deeply internalized procedures that are trained with a military-style intensive training.
Last but not least it should be clear that with threats from the asymmetric warfare approach, security has to also comprise of a strong risk management element that needs to include Cyber Security, Information Management and Counter Monitoring, Electronic Warfare, Secure Transportation, Key Management and many other security tasks. For this reason, a Security Coordinator has to constantly monitor threats and define threat levels on which basis procedures are being run. A Quick Response Force has to be considered for critical infrastructure and based on a vulnerability analysis, all weaknesses that could prevent continuous operation have to be identified and proactively prevented.
In industrial environments but also increasingly in civil security the introduction of outsourced security companies has led to a reduction of labor costs, which are naturally a major factor of consideration. However, we have seen an increase of low-paid unqualified security operators that have no real identification with their objective and who add a significant increase in human error.
Any deviation from procedures defined in training must be documented and prevented. It should also be possible for a control center to influence procedures in the event of conspicuous anomalies, which requires efficient networking of all locations.
The best security equipment is not effectively usable, if no appropriate training is provided. With all of our security products comes an extensive tactical training program, ranging from operator level to service and maintenance level II. We make sure that our end users know how to use all of our systems at maximum efficiency. Training is provided at the client’s site, as well as in training facilities in Germany and factory site. Our training sessions always consist of theoretical and practical lessons, which are based on real scenarios and situations.
Traditional learning is to gain extra knowledge, just to answer the “How” question. SMART learning is to answer “Why, when, how, and what” questions in meaningful sequence. A well-trained operator in many environments has a major impact on the level of success.